FAQ

Who we are
Our website address is: https://interactive4video.com.

What personal data we collect and why we collect it

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics
Who we share your data with How long we retain your data If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service.

Our website has a secure connection https the protocol over which data is sent between your browser and the website. The ‘S’ at the end of HTTPS stands for ‘Secure’. It means all communications between your browser and the website are encrypted.

There are no limitations to the length of the video. You submit an embed code for the video and indicate the time (minutes and seconds) where you want to place interactive elements.

We create interactive video for only $199. Choose your interactive elements, order online and get your interactive video ready in 2 days.

Typical timeline to create an interactive video is 2-3 business days.

We have a very simple interactive video creation process. You need only to submit your embed code, choose your interactive experience, fill in an online form and pay $199 using a convenient payment method for you (credit card or PayPal). After that we get in touch with you (by phone or email) to discuss design requirements, target audience, conversion goals and you submit your brand assets. Also, you choose the way to receive your video: an embed code for your website or a link to a dedicated landing page which can be customized for your brand. Your video will be ready in
2-3 business days.

Yes, we provide an embed code for your interactive video which can be embedded to your website or any other website you choose.

With a powerful interaction and data layer delivered from the cloud, the interactive video integrates seamlessly with your current website.

There is no limitation for the number of interactive elements to be added to the video. You can choose any number of elements you need to achieve your marketing goals. But please keep in mind that too many interactive elements overload the video, distract the viewer and can slow down the performance of the video.

Yes, we do. With over 10 years’ experience in video production we know how to make your video effective and compelling and what interactive elements to use to increase engagement and conversion. We are happy to share our knowledge with you.

Yes, interactive video is mobile friendly. It can be optimized for mobile so you can maximise conversion wherever your audience watch the content.

Taking to account that the screen size of a mobile is relatively small it is necessary to adjust the size of interactive elements and the size of the text to it.

You can host your video on any of the major platforms such as YouTube or Vimeo (we recommend Wistia as it offers powerful analytics). We then take your embed code from your hosting platform and apply the interactive elements. Once completed we provide a modified embed code to apply to your website..

Facebook and Twitter do not support third-party interactive video technology. Best practice for sharing an interactive video on Facebook or Twitter is to share a link to the web page where the video is embedded or to the interactive video landing page.

This then helps to direct traffic to your web channels where you can focus on conversion.

We recommend adding a poster image of the video to increase click-through rate to the page.

Custom Contact form widget allows to embed any form from any system like Google Forms, Typeform, Jotforms, Calendly, Eventbright, Email Marketing, CRM or Marketing Automation Form in a Video. So when your viewer fills in the contact form in the video their contact data is automatically passed through to your marketing system or CRM.

YouTube does not support third-party interactive video technology. Our suggestion is that you utilise YouTube to drive people to your website and landing pages where interactive video can be used to increase conversion. YouTube should form an integral part of your video marketing strategy and is good for ‘top of the funnel’ awareness but on the downside can be very distracting for the viewer with ads and banners etc. Interactive Video will allow you to personalise the experience for the viewer on your website where you’re in control.